Section 1:

 

Log into your Webmail Account

 

1. Go to http://webmail.kotter.net
2. Enter your full email address as your username. (see Figure 1a)
3. Enter your email password into the password field. (see Figure 1a)
4. You do not have to adjust any of the other settings, just click on the Login button (or press the Enter key) to log in.

(Figure 1a)

 

 

 

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Section 2:

 

Check your Email

 

Email that appears on the webmail server is mail that has not yet been downloaded into your mail client. The exceptions to this rule are:

 

• You have your mail client configured to leave copies of messages on your server.
• You use an IMAP account instead of a POP account.

Check your messages:

 

1. Log in to your webmail box by following the steps outlined in Section 1 above.
2. Click on the Mail tab on the left side of the toolbar at the top of the screen. (see Figure 1b)
3. Your messages will be shown in the main window view in the message list. (see Figure 2b)
4. You can open a message by clicking on either the From name, or the Subject line.

(Figure 1b)

 

 

(Figure 2b)

 

 

Manage your Spam mailbox:

 

1. Click on the Spam folder in your folder list on the lower-left hand pane to view the messages trapped there. (see Figure 3b)
2. You can sort through these messages one by one, or simply empty the entire folder at once by clicking on the (empty) link next to the folder in the list.

(Figure 3b)

 

 

Check new messages that have arrived since you first logged in:

 

1. Click on the Check Mail button in the mail menu on the upper-left side of your window. (see Figure 1e in Section 5)

 

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Section 3:

 

Mass email operations

 

If you wish to mark a number of messages as Spam / Read / Unread / etc all at once you may use the following steps:

 

1. Place a check mark next to each email you want to perform the action to.
2. Once you have the appropriate messages selected, choose the action you wish to perform from the list in the drop-down box that says "perform this action..." in it. (see Figure 1c)

If you wish to move items from the Inbox into a seperate folder en masse you may use the following steps. Items outside of the Inbox are ignored by external mail clients. If you want these messages to be downloaded into (ie. Outlook) then they must remain in the Inbox folder.

 

1. Place a check mark next to each email you want to move.
2. Select the folder to place them into by choosing it from the drop-down box that says "Move Selected to ..." in it. (see Figure 1c)

For either of these operations you can select all the messages on the current page by placing a check mark in the All checkbox at the botttom. (see Figure 1c)

 

(Figure 1c)

 

 

 

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Section 4:

 

Basic Operations

 

To delete messages you simply place a check mark next to the message(s) you wish to be rid of and click on the Delete Checked button on the lower-right hand side of the control bar at the bottom of your screen. (see Figure 1d)

 

To switch pages and view the next set of messages in your current folder you can click on the Next button underneath the Delete button discussed above (Figure 1d), or you can also jump directly to pages by clicking on the corresponding page number next to that link.

 

(Figure 1d)

 

 

 

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Section 5:

 

Creating New Messages and Folders

 

These steps are self-explanatory so we will not go into step-by-step details here. Instead we will discuss the options under the Menu pane. You will find this pane on the left side of your screen when you are in the Mail tab.

 

(Figure 1e)

 

 

1. Create New Mail - This is what you click on to create a new email message to send out.
2. Check Mail - Click on this to 'refresh' your message list to show you new emails that have been received since you first logged into the webmail system.
3. Folder Management - This is what you click on if you want to create a new folder to store messages in. (These folders are only viewable from the webmail, they will not appear in your local mail client.)
4. Help - Clicking this button will bring you to our support website. (http://kotter.helpserve.com)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last updated on December 3, 2009 by Adam Kotter