Issue: I want to backup my whole Hard Drive of 180 GB and I’ve been running my backup for two weeks now. What’s wrong? Why is it taking so long?

Solution: True Disaster Recovery is more than happy to backup your entire hard drive, however it may take quite a while the first time you do it. It is recommended that you only backup files that you will need to continue working in the event of a disaster. We recommend that videos, music and photos be backed up to CD or DVD and kept off site. It is also unnecessary to backup your Windows operating system.

To back up and restore an entire system from the ground up is called a bare metal restore. The True Disaster Recovery program is not designed to start from scratch. It is the best off-site backup solution in the event of data loss or a server crash or your office burns to the ground and you need to keep working. While we do offer unlimited backup service, we do require that it be backed up over the internet. This means that if you choose to back up your music collection or your movie collection, your computer could be backing up for months.

Here are some calculations to help our customers understand the backup process-

The first backup performed will always take longer than any subsequent backups as True Disaster Recovery is able to detect the changed files and only uploads files that have been altered. This means that all backups after the initial transfer will be drastically faster.

Last updated on January 25, 2010 by Adam Kotter