Virtual Desktop is a new way of computing made possible by the ubiquity of the Internet and advancements such as virtualization. Basically, we host your mission-critical applications and data in our ...

One of the most significant advantages of using a virtual system is the separation of mission critical components. In a traditional terminal server/Citrix setup, a few users share the same ...

No, not really. It certainly becomes optional. You can host some of your programs locally and some remotely. However, we believe that when you grasp this new way of computing, you ...

No, not really. Again, this is your choice. The role of your IT person will be greatly reduced once you move to Virtual Desktop hosting, but you will still need to ...

Yes. These days it is hard to run a business without the Internet. We recommend that you have adequate and reliable Internet service. If you have concerns in this area, you ...

No Internet capacity is required when a user is idle. Approximately 150 kbps are required when a user is very active on the system. As a rule of thumb – ...

No. The client for the Virtual Desktop will run on most operating systems, including the MAC. Even an older machine will perform just fine. In fact, when you connect ...

Our fees are based on a monthly charge per user so you have predictable technology costs that are easy to budget. Our pricing structure allows your company to "pay as you ...

Yes, there is an initial setup fee for our service based on the number of users in your agency. If you are adding telecommunication services, upgrading your existing Internet connection, or ...

The Kotter Group hosts leading-edge collaborative applications from Microsoft (Office 2007 and Outlook for e-mail). We can also host most software programs that you need. In addition, for the insurance industry, ...

You will still go to your vendor for the support of the actual agency management system or other software applications, but The Kotter Group stands ready to assist you. In particular, ...

Start up time depends on whether or not you already have an Internet connection, which management system you are currently using or planning to use, the third party software you are ...

The Kotter Group uses Peak10 ( www.peak10.com ), one of the most secure data centers on Earth. Being located in this facility gives us maximum up-time. All of the ...

Because applications are stored and managed on our server farm, no expensive server equipment is needed on your end. The Virtual Desktop can be run on low-end PCs and Internet devices ...

Yes. We have demo accounts which you are welcome to try. In fact, the demo accounts run on the exact same servers as the live accounts. The only difference ...

Should you decide to go back to local hosting, we can transfer your data to you over the Internet or, if there is too much for a download, then we can ...

Yes, you can share, but you must be careful that the two users never need to log on at the same time.

Yes! We have many of our agencies who keep all of their files and data securely on our servers for access at anytime from anywhere. This includes all of their agency ...

Feel free to contact us and ask for a demo – we’ll be happy to show you just how fast we are! Remember the demo is on the live system, ...

We have more than enough space to accommodate all of your data. Each agency is allotted 2 gigs of space per user as part of their monthly access fees and as ...

Yes, he is. Please fill out the contact us form and we can connect you. :-)